Why Drupal CMS is the first choice in the healthcare industry

The healthcare sector was hit hard when the outbreak of COVID-19 became unstoppable in all parts of the world. It was in March 2020 that telehealth appointments reached 154%, which healthcare facilities were not prepared for. It raised the need for investment in a robust and patient-centric healthcare content management system and digital tools to offer quality medical services.

So, to take care of the vital hurdles in the healthcare industry, Drupal entered the industry to offer its state-of-the-art capabilities. Its tremendous success in other industries has made it easy for the healthcare industry to adopt it for a secure, scalable and engaging online presence.

In this article, we will discuss the main reasons why Drupal is the best healthcare solution for your healthcare facility. But before we get started, we’ll give you some insight into Drupal as a content management system.

Continue reading.

What is Drupal?

It is an open source platform that acts as a meta platform with advanced features for creating content management tools. It is best used for data automation, management workflows, and creating advanced content on top of Drupal core.

With this short introduction, let’s get to know why it is chosen by many healthcare leaders.

Why Drupal is the best CMS for healthcare?

Check out some key factors that will make you understand Drupal’s popularity in the healthcare industry given below.

Integrate with third-party applications.

Like any other industry, healthcare websites require integration with several different tools and solutions to keep things running smoothly. Drupal can integrate with electronic health record systems, billing, telemedicine, and other healthcare systems to help protect data, prevent content duplication, and more. In a healthcare facility, it allows patient information to be shared securely with zero errors.

So, even if you require different tools to perform different tasks in your healthcare facility, don’t worry about how you will manage them with other systems. Drupal’s highly secure API infrastructure has made it possible to create an integrated digital experience for customers when multiple tasks need to be completed.

Zero cost open source licensing

You must be surprised that Drupal is free to use under the GNU GPL v.2 open source software license. That puts it ahead of other CMSs that charge their customers thousands of dollars just for licensing.

With Drupal at their side, a hospital or healthcare facility of any size can focus on designing and developing their online platform without struggling to invest in licensing costs.

Multilingual capabilities

Automatic language translation using Drupal’s multilingual modules. Unlike surface translations of other platforms, it offers deep translation of surface content of interface components such as comments, taxonomies, navigation, and forms.

Therefore, Drupal ensures that users get a native experience in their preferred language when they switch to another language.

Stable versatile support

A multi-site ecosystem that requires different deployment specialties, microsites, multiple locations, and more is a requirement of many hospitals and practices. Drupal’s integrated multi-site support allows multiple sites to run on the same platform and supports multi-site setups right out of the box.

Its fast maintenance and advanced infrastructure also add a silver lining to using this open source platform.

Superior flexibility

Drupal offers the advantage of allowing you to adopt new features so that you can conveniently manage your digital assets. Considering the many innovations happening in today’s world, Drupal makes it easy for you to incorporate them into your website with custom Drupal development.

Excellent user engagement and experience

Users expect web pages and their content to load within milliseconds. Others expect that they can immediately find their requirements on the website. Such customer demands must be met to encourage them to increase their website engagement.

Drupal is a powerful tool for dealing with these essential aspects of any website. It allows Symfony integration into its core, increasing page load speed and simplifying custom Drupal core code. Apart from this, its powerful features create a unique experience for the customer on your website and make them explore it endlessly.

Mobile first design

The increasing use of smartphones worldwide has created an urgent need to create a mobile-friendly website. Drupal lets you take care of that with its mobile-friendly themes that work flawlessly on all devices to offer a memorable experience. You can easily save notes, create online profiles, check patient records and more right from your smartphone. So, leave the worry of building a separate site for your mobile users because Drupal takes care of it all.

Superior security

In a hospital or private practice, protecting patient privacy is one of the main concerns when choosing a healthcare CMS. Drupal’s CMS offers a powerful shield through HIPAA-compliant workflows, effective third-party intrusion monitoring, and setting user permissions that block authorized individuals from using the CMS.

Additionally, taking advice from a HIPAA expert and the IT team and legal authorities will help you find a specific CMS that will meet all security standards well.

SEO optimized CMS

When researching the best CMS for your healthcare facility, you can have an SEO-optimized CMS as a parameter on your checklist. Drupal mentions it right away with its built-in SEO feature. It helps you refine your content with keywords, title tags, metadata, and more. Check your website’s back-end coding, as it can affect your search ranking even if you’re doing SEO correctly.


Drupal is thriving in the healthcare industry for the above reasons or other compelling reasons. Since many people adopt it for their practices and hospitals, we can assure you that you can go right with it. We wish you the best for your Healthcare project.

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