Does your business need IT services? Finding the right managed IT company for the job is important. Their services can set your business up for sustainable growth and success.
They can improve your productivity, minimize downtime, and protect your business from hackers.
There are completed 822,000 professionals in computer and information technology, however. Before Googling “IT services near me” and choosing an IT company, it helps to have a plan.
Here are seven tips that can help you find the best IT support Florida has to offer. After reading this guide, you can make a more informed decision. You can hire an IT support company based on your specific needs and goals.
Start your search for the best managed services company using these seven simple tips today.
1. Collect referrals
First, talk to other Florida business professionals. Ask if they have hired an IT company in the last few years. If they have, ask them about their direct experience with their support team.
Make a list of questions you want to ask beforehand. For example, you can think:
- The support team is knowledgeable
- Were they able to solve your problems?
- What services did you request?
- How long are their response times?
- Would you recommend hiring the same company?
- Have you had any problems working with the team?
If they have problems, ask your contact how those problems were solved. A managed services company should strive to offer the best customer experience.
Talking to people in your professional network will help you develop a list of IT service providers. Then you can use the rest of these tips to narrow down your options.
If your professional network can’t help, start your search online instead. Google “IT services near me”. Otherwise, enter your location.
2. Consider their location
Once you have a list of IT companies in the area, take the time to consider where each company is located. How long will it take for them to arrive when you need help? Make sure your business is in their service area as well.
Some IT service providers now offer remote management services. Determine if each company on your list can offer remote monitoring services.
These companies will not need to come to your business to solve the IT problems you are experiencing. You won’t have to wait for support. Instead, you may benefit from getting immediate help.
Their remote monitoring and management services can help you avoid costly downtime. Instead, you can get your business back up and running right away. Reducing idle time can increase your productivity, improving your bottom line and ROI.
3. Look for experience
As you learn more about the IT service providers on your list, learn more about the company’s professional history. Visit each company’s website to find their About Us page. You can also check their Better Business Bureau listing.
Determine how long each company has been up and running. How long have they been offering managed IT services?
Try to find a long established IT company. You can use the team’s years of experience and expertise in this field.
Ask each company if you will work with a dedicated technician. Working with one technician can save you valuable time. They will already have an intimate understanding of your business.
If the company allows you to work with a dedicated technician, consider their experience.
For example, have they worked with companies like yours before? These technicians may have an easier time helping you.
Also take the time to learn about their qualifications. What certifications do they have? What courses have they taken over the years?
Try to find someone with hands-on experience and credentials that match your IT needs.
4. Determine their size
As you continue to learn about each IT support company on your list, determine their size.
How many technicians are currently on staff? Also ask how many customers they currently support. Make sure the team is equipped and able to provide 24/7 support.
If they are understaffed, you may experience delays when you need help. Remember, you don’t want to feel too down.
Ask each team about their response times. Then compare each company’s average.
Find a team that won’t keep you waiting when you need IT support.
5. Research their services
When you Google IT services near me, take a moment to consider specifically services you need.
Another business falls victim to ransomware every 11 seconds. A single attack can cost around $150 million.
In fact, worldwide cybercrime could cost businesses $6 trillion by the end of 2021.
If your security isn’t up to date, look for an IT service provider that offers security services. Ask how they can protect your business from hackers or ransomware.
Want your team to start working remotely? Also look for cloud computing services.
Make sure you choose a company that offers Managed services you need.
6. Read Reviews
As you review the IT service providers on your list, be sure to read customer reviews. You can find reviews on the company’s Better Business Bureau and Google My Business listings.
What are their previous customers saying? Make sure the companies on your list don’t have any serious complaints filed against them.
Reading reviews can also help you learn more about each company’s response times.
7. Compare prices
Before making your final choice, ask each company on your list for a detailed list of their services. Also decide how they are priced.
Then take the time to review your notes. Don’t pick the cheapest IT company on your list. Instead, choose the team that can help you achieve your goals and support your business.
IT services near me. 7 Tips for Finding the Best IT Service Provider
Googling “IT services near me” can leave you with a long list of results. Use these seven tips to narrow down your options. With these tips, you can find the IT services you’re looking for.
Find the best IT support Florida has to offer with these tips today.
Want to get started? Talk to the experts.
Contact us today! to meet your new managed IT service provider.