We are proud to announce that we have recently updated our usage statistics.
Each bot has its own usage statistics page that tracks a number of key metrics.
Here’s what all the metrics mean…
These new features make it easier than ever to get the most out of your customers’ daily use.
We’ve introduced new data centered around the languages and channels your customers use.
Giving you the tools to:
- know who your customers are (demographic, language);
- learn what they want and
- be smarter with your data.
Learn invaluable insights
- for example, how long your conversations take
- where they ended up, and
- how they can be improved.
Enjoy the new functionality,
Team Chatamo 🙂